Useful Information

Frequently Asked Questions

Everything you need to know about your stay

Arrival and Departure

The rooms are available from 2 p.m. on the day of arrival and until 11 a.m. on the day of departure.

Breakfast times & buffet

Breakfast:
Monday to Friday: 7:00 am - 10:00 am.
Weekends/Holidays: 8:00 am - 11:00 am.

Squire's Buffet:
Every 2nd Friday from 7 p.m

Linen, towels, hygiene, allergies

All kinds of special requests can be accomodated. Please talk to reception.

Laundry service

You are welcome to leave your laundry at the reception. You will get it back within 12 hours.

Internet/Wi-Fi

Free without access code.

Baggage

Of course we will help you with your luggage. Before your departure, please inform the reception.

Indoor pool, wellness area, sauna

Our indoor pool is open daily from 7 a.m. to 10 p.m. Special requests are fulfilled.

Room service

You can reach our restaurant via the number: 162 or 501.

We will be happy to take your order for the room here.

Wake up service

You are welcome to register for a wake-up call at 501.

Sewing & shoe shine service

For our "button-off" service, please dial 501

You can also book our shoe shine service via the 501

Safe

Each room contains a safe for your valuables.

Phone

You can make a local or long-distance call by dialing "0" from the room telephone.

In emergencies please dial the reception number: 501

Fax & Mail

Of course, we will send faxes to you free of charge. Talk to reception.

We are happy to receive your mail.

You can leave your outgoing mail at reception for forwarding.

Baby-sitter

We are happy to organize this on request.

You can get more information at the reception.

Bike rental

At the reception you will receive information about our free bike rental.

Banks nearby

Distance: 4 km.

Sparkasse Emsland
Neuer Markt 3, 49770 Herzlake

Volksbank
Neuer Markt 7, 49770 Herzlake

Filling stations nearby

Distance 4 Km

Düsselborg filling station
Haselünner Straße 4, 49770 Herzlake
Open until 9:00 pm.

Dogs

Dogs are welcome in not only designated rooms.

Of course, your pet can also accompany you to a separate area of ​​our restaurant for breakfast and meals, without non-dog owners feeling disturbed.

Smoking

We welcome smokers, although we do not allow smoking in the rooms or public areas out of consideration for subsequent and other guests. In our cozy smoking lounge on the ground floor, separates from the main lounge only by a glass wall, our smoking guests have the opportunity to enjoy smoking at any time.

Sports, games and fun

Whether it's raining or snowing outside, you'll find everything under one roof with us. From playing chess in our library to indoor football and bullriding in our event hall.

Culture & Environment

Current information is available at the reception.