FAQ
Everything you need to know about your stay
The rooms are available from 2 p.m. on the day of arrival and until 11 a.m. on the day of departure.
Breakfast:
Monday to Friday: 7:00 am – 10:00 am.
Weekends/Holidays: 8:00 am – 11:00 am.
Squire’s Buffet:
Every 2nd Friday from 7 p.m
All kinds of special requests can be accomodated. Please talk to reception.
You are welcome to leave your laundry at the reception. You will get it back within 12 hours.
Of course we will help you with your luggage. Before your departure, please inform the reception.
Our indoor pool is open daily from 7 a.m. to 10 p.m. Special requests are fulfilled.
You can reach our restaurant via the number: 162 or 501.
We will be happy to take your order for the room here.
You are welcome to register for a wake-up call at 501.
For our “button-off” service, please dial 501
You can also book our shoe shine service via the 501
You can make a local or long-distance call by dialing “0” from the room telephone.
In emergencies please dial the reception number: 501
Of course, we will send faxes to you free of charge. Talk to reception.
We are happy to receive your mail.
You can leave your outgoing mail at reception for forwarding.
We are happy to organize this on request.
You can get more information at the reception.
At the reception you will receive information about our free bike rental.
Distance: 4 km.
Sparkasse Emsland
Neuer Markt 3, 49770 Herzlake
Volksbank
Neuer Markt 7, 49770 Herzlake
Distance 4 Km
Düsenborg filling station
Haselünner Straße 4, 49770 Herzlake
Open until 9:00 pm.
Dogs are not only welcome in designated rooms.
Cost per night and dog: €18.00
Your pet can of course accompany you to a separate area of our restaurant for breakfast and meals without disturbing non-dog owners.
We ask for your understanding that an extra € 50.00 will be charged if the bed linen and seating furniture are soiled by the dog.
We welcome smokers, although we do not allow smoking in the rooms or public areas out of consideration for subsequent and other guests. In our cozy smoking lounge on the ground floor, separates from the main lounge only by a glass wall, our smoking guests have the opportunity to enjoy smoking at any time.
Whether it’s raining or snowing outside, you’ll find everything under one roof with us. From playing chess in our library to indoor football and bullriding in our event hall.
Current information is available at the reception.
